Privacy Policy

Last Updated: June 2026

1. Introduction

Welcome to FileSeek ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and the FileSeek desktop application. FileSeek is built with a strict "Privacy-First" architecture, ensuring your local data remains securely on your device.

2. The "Privacy-First" Guarantee (Local Processing)

FileSeek is designed to process your data on your own hardware:

  • Local Indexing & AI: All file indexing, text extraction (OCR), and neural similarity processing (using AI models like MobileCLIP2) occur entirely on your local device.
  • No Cloud Uploads: Your file contents, file metadata, directory structures, and search queries are never uploaded to our servers, cloud providers, or any third party.
  • WebGPU Acceleration: AI inference leverages your local GPU, meaning no data is sent to external APIs for processing.

3. Information We Collect

While the core application runs entirely locally, we collect minimal information necessary to manage your account and software license:

  • Account Information: When you register on our website, we collect your email address and authentication details (e.g., via Google OAuth or manual signup).
  • Subscription & Licensing Data: We track your subscription status, license key activations, and whether you are on a free trial or hold a lifetime license.
  • Payment Information: When purchasing a license, transaction details are processed securely via our payment partner (such as CREEM.io). We do not store your full payment details or credit card numbers on our servers.
  • Technical Data: The desktop application occasionally pings our servers strictly to check for software updates and validate license status. This may include your current app version and operating system platform.

4. How We Use Your Information

We use the collected information solely for the following purposes:

  • To provide, maintain, and manage your account and software license.
  • To process transactions and send related information, including purchase confirmations and invoices.
  • To deliver software updates automatically.
  • To send administrative emails, such as security alerts, password resets, and support messages.

5. Third-Party Services

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers only to the extent necessary to operate our business, such as:

  • Authentication Providers: For seamless and secure sign-in (e.g., Google).
  • Payment Processors: For secure transaction handling.
  • Hosting Services: For our website and licensing API infrastructure.

6. Data Security

We implement appropriate technical and organizational security measures to protect your account data on our servers. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. You are responsible for keeping your account credentials confidential.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.

To exercise these rights, please contact our support team. Note that deleting your account may result in the forfeiture of your lifetime license.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@fileseekai.com